Terms and Conditions

Terms and Conditions

By submitting your online booking you are agreeing to the terms and conditions outlined below:

Certification of Attendance

A certificate for Continuing Professional Development (CPD) will be provided to every fully registered participant who completes the course. This certificate provides a record of your continuing professional training and development.

Registration Fees – Paid Events

You will receive an invoice, booking confirmation and instant payment option within 72 hours of your booking being made. If your invoice remains outstanding two weeks before the course takes place and you have not provided a purchase order (PO), we will contact you to confirm your intended payment method. Non-payment before the event will not prevent you from attending the course. However, we ask that payment is made as soon as possible.

Registration Fees – Free Events

If you have booked a place at a free event and are subsequently unable to attend, please email bookings@sbk-healthcare.co.uk with at least 5 working days’ notice so that we can reallocate your place.

Failure to attend without providing prior written cancellation will result in a charge of £100 + VAT.

Modifying Your Registration

If any of your registration details are incorrect, please contact the bookings team at bookings@sbk-healthcare.co.uk as soon as possible so that we can update your details.

Cancellations and Substitutions

A full refund of the registration fee will be provided for cancellations received within 48 hours of the booking being made. Notice of cancellation must be provided in writing by emailing the bookings team at bookings@sbk-healthcare.co.uk.

If you need to cancel your registration after this 48-hour period, the registration fee will remain payable in full. Where applicable, event or course materials will be provided.

Alternatively, you may nominate a substitute delegate to attend in your place. Substitute delegates are accepted at any time, subject to the organisers being notified of the change.

Event Changes

For reasons beyond the control of the conference organisers, it may be necessary to alter the content, speakers, format or timing of the programme. We will endeavour to keep you informed of any such changes.

An unavoidable change to the programme or format will not constitute grounds for a refund.

If an event is postponed, we will endeavour to reschedule the event. If an event is cancelled for reasons beyond the control of the conference organiser, a full refund of the registration fee will be provided.

We do not accept liability for any additional costs incurred as a result of an event being postponed or cancelled, except where otherwise required by law.

Privacy Notice

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