Practical strategies to develop, present and implement successful NHS business cases
Specially designed for NHS clinicians, managers, programme and transformation leads, this interactive online workshop will provide practical guidance on developing business cases that support service improvement, redesign and investment decisions across healthcare organisations.
Featuring NHS case study examples, the day will explore how to build a compelling case for change, use evidence and stakeholder engagement effectively, navigate approval processes and translate approved proposals into measurable service improvements.
Develop your service knowledge
Practical approaches to developing business cases that secure approval and deliver change
This interactive online workshop has been developed to help you progress the business case you are planning or currently working on. Key learning outcomes include:
- Understanding the national, regional and local drivers that influence service development and investment decisions
- Building a robust evidence base using data, intelligence and patient need to support a compelling case for change
- Identifying, engaging and influencing stakeholders to strengthen support for your proposal
- Learning from NHS business case examples and exploring what makes proposals more likely to secure approval
- Developing clinically effective, operationally deliverable and financially sustainable service models
- Planning for successful implementation, evaluation and continuous improvement
Live online learning
Interactive discussions and practical case study learning
This educational online workshop will combine presentations, facilitated discussion and case study learning that explore the challenges of business case development and identify practical improvements you can make within your own organisation. On the day, you will have the opportunity to:
- Join online with NHS colleagues involved in service development, transformation and improvement from across the UK
- Take part in interactive discussions exploring business case development, stakeholder engagement and approval processes
- Ask questions and gain practical insight from your expert leaders
- Explore NHS business case examples and learn from successful service improvement projects
- Reflect on challenges within your own organisation and identify realistic actions you can implement immediately
In-house training
Available as a bespoke workshop to teams of 25+ people. Please do contact us if you would like this course delivered exclusively to your team, with the content developed to drill into the specific needs of your service. Please email Sarah Kemm or call 01732 897788 for further details.
| 9.00 |
Join, tech support and opportunity to network in breakout rooms
|
| 9.30 |
Instructions, introductions and opening remarks
Louise Brent, Head of Portfolio Management Office, NHS North East London Integrated Care Board
|
| Stage One: Enabling strategic planning | |
| 9.40 |
How to identify the evidence needed to support your proposal and engage the right stakeholders from the outset
Building the foundations of your business case.
|
| 10.20 |
Questions and answers with your course leaders
|
| 10.30 |
Interactive case studies: Learning from successful business cases
|
| 11.00 |
Screen break
|
| Stage Two: Developing your business case | |
| 11.10 |
Explore the practical elements of service design and business case development
Building a service development pathway.
|
| 11.50 |
Questions and answers with your course leaders
|
| 12.00 |
Interactive discussion: writing a business case that secures approval
|
| 12.30 |
Lunch break
|
| 1.00 |
Interactive discussion: building stakeholder support for change
|
| Stage Three: Mobilising your business case | |
| 1.30 |
How to implement your proposal successfully, demonstrate impact and sustain improvement over time
Mobilising your business case: from approval to implementation.
|
| 2.10 |
Questions and answers with your course leaders
|
| 2.20 |
Evaluating success: embedding sustainability and continuous improvement
|
| 3.00 |
Questions and answers with your course leaders
|
| Next steps: Developing your action plan | |
| 3.10 |
Consolidate your learning from the day and develop a practical roadmap for progressing your business case
Developing your next steps: turning learning into action.
|
| 3.30 |
Close of workshop
|
Your expert workshop leader
Louise Brent has extensive experience developing and implementing business cases across NHS provider, commissioning and integrated care organisations. Having led service redesign, transformation and governance programmes, she will share practical insights into building compelling business cases, securing stakeholder support, navigating approval processes and delivering successful service change.
Louise Brent
Head of Portfolio Management Office
NHS North East London Integrated Care Board
Pricing Structure
- £399+VAT - one NHS or Public Sector place
- £299+VAT - two or more NHS or Public Sector places (per place)
You or a colleague can claim the group NHS discount, for booking two or more places across this and any other subsequent event, providing the same pricing structure applies.
For group bookings of five or more people, please email our delegate support team or call 01732 897788 for further details.
This course is available for in-house training
Available as a bespoke workshop to teams of 25 or more people. Please do contact us if you would like this course delivered exclusively to your team, with the content developed to drill into the specific needs of your service. Please email Sarah Kemm or call 01732 897788 for further details.
You can reserve a no-obligation place whilst you apply for funding
If your funding has not yet been secured or you would like to hold your place with no obligation whilst waiting for your study leave to be approved, you can reserve your place with us. Please email the reservations team at SBK Healthcare with your details:
- Booking contact: name, job title, department, email and telephone number
- Event(s) to reserve for: title and date
- Delegate details (for each delegate): name, job title, department, email and telephone number
- Organisation details: name and address
Alternatively you can make a confirmed booking by emailing the above information to the bookings team
Once you have booked your place, SBK Healthcare will correspond with you using the email address you provided at the time of booking. Within one week of the online conference taking place, you will be sent final details of the course including a full agenda, programme timings and your Zoom joining instructions. This email will include a joining link that can be used to access the conference.
If you have not received your email two days before your event, do check your junk folder then contact SBK Healthcare on 01732 897788.
Practice sessions are available and you will be sent an invitation to join one of our delegate practice sessions. These are optional but great if you are unsure of whether your camera and microphone will work on Zoom. We hold several one hour practice sessions across the week when a member of SBK Healthcare staff will be waiting in Zoom to assist you. Please do pop in, say hello and make sure you are all set for the day.
On the day, when registration starts, you will be able to join the conference by initially entering a waiting room when there may be a short wait. In groups of between 6-10 people, you will be admitted into the main conference room to be greeted by a member of SBK staff. In the same group you will be taken into a breakout room and asked to turn on your video and microphone. A member of the SBK team will get your group started with some orientation tasks and ‘ice breaker’ topics, before leaving you to network.
When you are automatically brought back into the conference room for the start of the conference, you will be asked to turn off your camera and microphone so that the chair can start the forum. During each presentation you will be able to ask questions in the chat box function. The forum will include screen breaks, as well as topic themed interactive sessions which will take place in the breakout rooms.
Click here to view the specially created a 5-minute video that will walk you through how to get the most out of attending your SBK Healthcare interactive online forum.
Certification of attendance
A certificate for Continuing Professional Development will be given to every fully registered participant who completes the course, as a record of your continuing professional training and development.
Registration fees
You will be sent an instant payment option or invoice on registration. Your payment is required in advance. If your fee has not been received prior to the event, and you are not able to provide a PO or proof of payment, you will be asked to make a credit or debit card payment on the day.
Modify registration
To let us know if your details are not correct when you have already registered, please email the bookings team.
Cancellations and substitutions
A full refund of fees will be made only for cancellations received within the first 48 hours of the booking being made. Notice of cancellation must be received in writing by emailing the bookings team at SBK Healthcare. Should you need to cancel your registration after this date, the registration fee remains payable in its entirety although a substitution will be accepted and conference documentation will be provided. Substitution attendees for delegates unable to attend after registering are acceptable at any time.
Event changes
It may be necessary for reasons beyond the control of the conference organisers to alter the content, speakers or the timing of the programme. We will endeavour to keep you abreast of such changes but any unavoidable change to the format will not constitute a reason to refund the fee. Should the event be postponed, we will endeavour to reschedule the event. If, for reasons beyond the control of the conference organiser, the event is cancelled, a full refund will be made. We do not accept any liability for any incurred costs resulting from a postponement or cancellation.
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Who should attend?
Connect with peers developing business cases and leading service improvement
This workshop offers an opportunity to connect with NHS professionals from across the UK, share experiences and explore practical approaches to developing business cases, securing stakeholder support and delivering successful service change.
Designed for:
- Service and Operational Managers
- Programme and Project Managers
- Transformation and Clinical Leads
- Nurses and Advanced Practitioners
- Quality Improvement Leads
- Strategy and Planning Teams
- Anyone responsible for developing, reviewing or implementing NHS business cases
If you have a team that is 30 people or more, you can have a bespoke workshop delivered online to your team alone. Please contact Sarah Kemm or telephone 01732 897788.
Past attendee feedback
Previously delivered in 2024 and 2025, this workshop has been highly rated by NHS professionals involved in business case development. Attendees particularly valued the practical nature of the course, the opportunity to discuss real-world challenges and the actionable insights they could immediately apply within their own organisations.
Feedback from previous delegates includes:
View further comments on SBK Healthcare events on Trust Pilot.