Implementing Diabetes Technology for Frail, Vulnerable and Complex Care Needs

Implementing Diabetes Technology for Frail, Vulnerable and Complex Care Needs
£49 + VAT 5.5 CPD Hours
Park Regis Birmingham, 5.5 CPD Hours
Wed 3 Feb 2027 09:00-16:45

When frailty, vulnerability and complex needs require care beyond standard pathways


Designed for diabetes specialist nurses, dietitians, consultants and registrars, this new national forum will address the practical challenges of supporting frail, vulnerable and complex adults with diabetes technology when established guidelines and pathways do not fully meet individual needs.


Through practical presentations, insightful case studies and interactive discussion, this dedicated conference will explore what can be achieved with CGM, Hybrid Closed Loop and individualised insulin therapy, how care can be adapted to individual needs and how healthcare professionals can work together to improve outcomes.

Advancing diabetes care

Putting personalised diabetes care into practice


Developed with the support of Katie Hards, Diabetes Nurse Specialist at Oxford University Hospitals NHS Foundation Trust, this practical one-day programme responds to an increasingly important challenge: how do we deliver safe, effective diabetes technology when the person in front of us does not fit neatly within established guidance or models of care? Key content includes:


  • Personalising care beyond standard pathways: adapting treatment and technology for frailty, vulnerability and complex needs
  • Using CGM and Hybrid Closed Loop: interpreting data to support safer, individualised decisions
  • Simplifying insulin therapy: balancing glycaemic control with frailty, hypoglycaemia and admission risk
  • Improving engagement and self-management: using behavioural and psychosocial approaches to support patients and carers
  • Supporting care in the community: enabling safe technology use across diabetes, community and care-home services
  • Adapting care as needs change: supporting dementia, memory loss and learning disabilities with person-centred care
  • Preventing diabetes emergencies: using glucose data to reduce hypoglycaemia, hyperglycaemia and admissions

Shared learning, better care

Moving beyond the guidelines to explore what works in real life


This one-day forum brings together expert speakers to combine available evidence with practical experience. Insightful case studies will enable you to explore different approaches, while dedicated interactive discussions will give you the opportunity to discover what other services are doing, what has worked and why. Key learning points:


  • Navigate care beyond standard guidelines: explore the grey areas requiring individual clinical judgement and collaboration
  • Learn from what is already working: hear practical examples and learning from teams delivering technology in complex care
  • Connect care across services: learn from diabetes, community, district nursing, dementia and learning disability teams
  • Learn through shared experience: use case studies and discussion to benchmark practice and exchange ideas with your peers
  • Help shape future care: share ideas, identify opportunities and explore how care can evolve


Come prepared not only to learn, but to share your experiences, challenge current thinking and help shape what happens next.

Your experience

Submit your case study


Attendees are invited to submit a short case study for consideration as part of the interactive Case Study Insights session (11.30). The aim is to bring real-life experiences into the room, explore different approaches with the expert faculty and learn from the collective experience of healthcare professionals facing similar challenges.


Please view the Case studies tab for further information.

Invitation to sponsor

Support better access to diabetes technology and insulin therapy for people with complex care needs 


This new national forum provides a valuable opportunity for providers of diabetes technology and treatments to engage with healthcare professionals working to extend the benefits of CGM, Hybrid Closed Loop and personalised insulin therapy to patient groups whose needs are not always addressed by standard pathways. 


To find out more about all the engagement and branding opportunities available in the full sponsorship package, please email Vanessa Jarman or call Vanessa on 01732 897788.


Share your case study

Bring your experience of supporting frail, vulnerable and complex adults with diabetes technology to the discussion


Are you supporting someone with diabetes whose frailty, vulnerability or complex needs have made the usual approach to diabetes technology or insulin management more challenging?


All attendees are invited to submit a short case study for consideration as part of the Interactive discussion: Supporting personalised care beyond standard pathways taking place at 11.30 and led by Katie Hards.


Selected cases will help shape the discussion on the day, giving attendees the opportunity to share what they are doing in practice, explore what has worked well, discuss the challenges they have encountered and consider what could improve implementation locally or nationally.

What are we looking for?

We are looking for practical examples of supporting frail, vulnerable or complex adults using CGM, Hybrid Closed Loop or insulin therapy.


Your case might demonstrate an approach that has worked well, a challenge you have had to overcome, an adaptation you have made to standard care, or an area where you are still looking for solutions.


Your case might involve:


  • Adapting or simplifying insulin therapy
  • Interpreting glucose data in a complex situation
  • Deciding whether to continue, adapt or de-escalate technology
  • Recurrent hypoglycaemia, hyperglycaemia or diabetes emergencies
  • Dementia, memory loss or changing cognitive needs
  • Learning disabilities or additional support needs
  • Supporting technology use through family members or carers
  • Working with district nurses, community teams or care homes
  • Balancing independence, safety, consent and personalised care
  • Overcoming practical barriers to implementing diabetes technology
  • A challenging situation where the best approach remains unclear

What should you submit?

Please send your brief, anonymised summary to Sarah Kemm including:


  • The individual: relevant age range, diabetes type and circumstances
  • The challenge: what made their diabetes care, insulin management or technology use more complex?
  • The approach: what did you or the wider team do?
  • The outcome: what happened and what did you learn?
  • The question for the room: what would you particularly value your peers' or the faculty's perspective on?


Please ensure that all patient-identifiable information is removed before submitting your case.


9:00
Registration, refreshments and networking
9:30
Co-chairs’ opening remarks
Katie Hards, Diabetes Nurse Specialist, Oxford University Hospitals NHS Foundation Trust and Dr Jonathan Golding, Specialist Registrar in Diabetes and Endocrinology and Clinical Research Fellow, University Hospitals Sussex NHS Foundation Trust
Delivering personalised care
9:40
Meeting the needs of frail, vulnerable and complex adults: beyond standard pathways
  • Why more people are living with frailty, vulnerability and complex diabetes
  • Recognising when guidelines no longer meet individual patient needs
  • Using CGM and hybrid closed loop to support safer, personalised care
  • Building practical pathways to improve access and support technology use
Jonathan Golding, Specialist Registrar in Diabetes and Endocrinology and Clinical Research Fellow, University Hospitals Sussex NHS Foundation Trust
10:05
Optimising insulin therapy in frail and complex patients
  • Recognising when insulin therapy should be simplified or individualised
  • Using glucose data to support safe de-escalation and treatment decisions
  • Balancing glycaemic control with the risks of hypoglycaemia, frailty and hospital admission
  • Developing personalised treatment plans that reflect changing clinical needs
10:30
Questions and answers with your speakers
10:40
Sponsored presentation opportunities
11:10
Networking break
11:30
Case study insights: Interpreting glucose data in frail, vulnerable and complex patients

All attendees are invited to submit their case studies for review on the day. Please see the ‘case studies’ tab for further information.

  • Using CGM and hybrid closed loop to personalise diabetes treatment
  • Identifying opportunities to simplify insulin safely
  • Deciding when to de-escalate or continue therapy
  • Preventing hypoglycaemia through personalised treatment decisions
Katie Hards, Diabetes Nurse Specialist, Oxford University Hospitals NHS Foundation Trust
12:10
Psychology and behaviour change: Improving self-management in complex and vulnerable adults
  • Best practice approaches for improving adherence, engagement and knowledge retention
  • How to apply behaviour change strategies to overcome barriers to successful self-management
  • Using motivational interviewing and psychosocial assessment to personalise support
  • Helping patients and carers build confidence without information overload
12:35
Questions and answers with your speakers
12:45
Interactive discussion: Supporting personalised care beyond standard pathways
  • What are you doing now to support frail, vulnerable and complex adults with diabetes technology?
  • What has worked well, and why?
  • What challenges have you encountered, and how have you overcome them?
  • What challenges have you encountered, and how have you overcome them?
1:00
Lunch break
Supporting frail, vulnerable and dependent adults
2:00
Personalised care: Using glucose data to reduce diabetes emergencies
  • Using CGM/HCL data to identify and prevent recurrent hypoglycaemia and hyperglycaemia
  • Avoiding diabetes emergencies in frail adults, people with dementia and other vulnerable groups
  • Developing personalised care plans to reduce emergency admissions and improve quality of life
2:25
Embedding diabetes technology across community and care home services
  • Understanding the growing need for community support through emerging data and real-world experience
  • Managing transitions when people using CGM and HCL move into community and care home settings
  • Defining roles and responsibilities for district nurses, community teams and insulin administration
  • Developing community models of care to enable safe and equitable access to diabetes technology
2:50
Questions and answers with your speakers
3:00
Networking break
3:20
Dementia and memory loss: Managing Type 1 diabetes and insulin therapy as cognition changes
  • Recognising when technology, treatment goals and support need to change
  • Enabling safe use of CGM and hybrid closed loop in people living with dementia
  • Working with carers to maintain safe, effective diabetes management at home and following hospital discharge
  • Balancing independence, consent and person-centred decision-making as cognition changes
3:45
Questions and answers with your speaker
  • How have you supported people with learning disabilities to successfully use diabetes technology?
  • What practical approaches have made the biggest difference for individuals, families and carers?
  • What challenges have you encountered, and how have you overcome them?
  • What advice would you give to teams looking to improve personalised support and technology access?
Featuring Assistant Practitioners sharing practical experiences from everyday practice
Shaping the future
4:20
Panel discussion: Working together to improve care for frail, vulnerable and complex adults
  • How to prepare for the growing number of people with complex diabetes in the years ahead?
  • What can be achieved across diabetes, community, learning disability, dementia and mental health services?
  • Where are the biggest gaps in evidence, data and service evaluation, and how can they be addressed?
  • How to continue sharing learning, developing good practice and shaping future care?
4:45
Close of conference

Meet your speakers

Katie Hards

Diabetes Nurse Specialist
Oxford University Hospitals NHS Foundation Trust
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Dr Jonathan Golding

Specialist Registrar in Diabetes and Endocrinology and Clinical Research Fellow
University Hospitals Sussex NHS Foundation Trust

Who will attend?

Meet the people tackling the same challenges as you


This conference is designed for healthcare professionals involved in supporting adults with diabetes whose frailty, vulnerability, dependence or complex needs require care beyond standard pathways.


It will be particularly valuable for:


  • Diabetes specialist nurses
  • Diabetes specialist dietitians
  • Diabetes consultants
  • Diabetes and endocrinology registrars
  • Community diabetes teams
  • District and community nurses

Past attendee feedback

A new event in an established series of Diabetes National Networking Forums


For over a decade, Diabetes National Networking Forums have brought healthcare professionals together to share best practice, learn from leading diabetes specialists and take practical ideas back to their services. From paediatric diabetes and diabetes technology in pregnancy to Hybrid Closed Loop optimisation and Type 2 diabetes care, the series continues to evolve alongside the priorities and challenges facing diabetes teams.


Implementing Diabetes Technology for Frail, Vulnerable and Complex Care Needs brings the same practical learning, expert insight and peer networking to an important and emerging area of diabetes care. Here are just a few comments from 2025 attendees:

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“Excellent day. Very enjoyable. Good presentations and industry sessions also very good.”
- Diabetes Developments in Scotland National Networking Forum, 2025
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“Brilliant, enjoyable and stimulating”
- Diabetes Developments National Networking Forum, Leicester, 2025
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“Fantastic event, good networking with other colleagues”
- Enhancing Outcomes in Paediatric Diabetes National Networking Forum, 2025
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“Excellent content. All companies in one place. Lots of good learning to take back to my area and share with colleagues.”
- Optimising Hybrid Closed Loop Systems: Training Workshops, 2025
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“Excellent and brilliant speakers. Travelled from Yorkshire – was definitely worth it!”
- Type 2 Diabetes Management Guide for Primary Care, 2025
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“Excellent and informative, practical and interactive”
- Type 2 Diabetes Management Guide for Primary Care, 2025
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“Very interesting and informative. Important to have this knowledge and skills in the current climate of increased technology use in diabetes.”
- Optimising Diabetes Technology in Pregnancy National Networking Forum, 2025
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“It was fantastic to hear from Healthcare Professionals that are knowledgeable and enthusiastic about Hybrid Closed Loop and pushing diabetes technology forward”
- Hybrid Closed Loop National Networking Forum, 2025
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“Really nice presentations from a variety of professionals with lived/worked experience”
- Diabetes Developments National Networking Forum, 2025
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“Well-pitched with practical advice that will be transferable to my practice”
- Type 2 Diabetes Management Guide for Primary Care, 2025

Pricing structure

  • £49 + VAT - for one NHS or Public Sector Place

SBK Healthcare is pleased to offer the special attendance fee of £49+VAT to all NHS professionals. If you are in a situation where you do not have the funding, but would like to attend, please do contact Grace Hillery on 01732 897788.


Commercial companies are invited to sponsor this day. Please email Vanessa Jarman for further details.

Submit your case study

Attendees are invited to submit a short case study for consideration as part of the interactive Case Study Insights session (11.30). Please view the Case studies tab for further information. Please send your brief, anonymised summary to Sarah Kemm.

Venue details

Venue name: Park Regis Birmingham
Address: 160 Broad Street, Birmingham B15 1DT
Tel: 0121 369 5555
Email: hello@parkregis-birmingham.com

Travel information

Directions: Click here to plan your journey using Google Maps

By car:

  • There is secure on-site parking available at St Martins Place, adjacent to the hotel.
  • The entrance to the car park is via St Martins Street, Birmingham B15 1ED. Parking is currently managed through the RingGo app using location code 27565. Accessible parking spaces and electric vehicle charging are available.
  • There is a turning circle directly in front of the hotel for drop-offs and pick-ups only, with a maximum stay of 10 minutes.
  • Please be aware that Birmingham operates a Clean Air Zone, so you may wish to check whether your vehicle is subject to a charge before travelling into the city centre.


On foot:

  • If you are travelling by train, Five Ways train station is approximately a 5-minute walk from the hotel.
  • Birmingham New Street Station is approximately a 15-minute walk from the hotel, or around 5 minutes by taxi.
  • Birmingham Moor Street Station is approximately 1.3 miles from the hotel, while Birmingham Snow Hill Station is approximately 1.1 miles away.
  • The hotel is also within walking distance of many of Birmingham's central attractions, including the International Convention Centre (ICC) and Utilita Arena Birmingham, both approximately a 10-minute walk away.


By tram:

  • The nearest tram stop is Five Ways, which is approximately a 2-minute walk from the hotel. The tram provides connections towards Birmingham city centre and Birmingham New Street.


By air from Birmingham International Airport:

  • By taxi: Travel to the hotel by taxi takes approximately 20–30 minutes, depending on traffic. The hotel advises that Birmingham International Airport is approximately 30 minutes away by car.
  • By car: From Birmingham International Airport, follow signs for the M42/M6 towards Birmingham, then follow signs for the city centre/A38. Continue towards Broad Street and follow local signage for Park Regis Birmingham and the St Martins Place car park.
  • By train: Birmingham International Station is directly connected to Birmingham New Street by frequent trains. From New Street, the hotel is approximately a 15-minute walk or around 5 minutes by taxi.

What happens after you make your booking?

Once you have booked your place, SBK Healthcare will correspond with you using the email address you provided at the time of booking and you will be sent a formal confirmation. If you have not received this within 48 hours of making your booking please check your junk folder and then email bookings@sbk-healthcare.co.uk or call 01732 897788.

Approximately one week prior to the conference you will be sent an email which will include all the final details for attendance on the day, including a final agenda and venue information. 

Please inform us by writing to bookings@sbk-healthcare.co.uk if you have any special dietary or other requirements.

Terms and conditions

Registration fees
You will be sent an instant payment option or invoice on registration. Your payment is required in advance. If your fee has not been received prior to the event, and you are not able to provide a PO or proof of payment, you will be asked to make a credit or debit card payment on the day.
 
Modify registration
To let us know if your details are not correct when you have already registered, please email bookings@sbk-healthcare.co.uk.
 
Cancellations and substitutions
A full refund of fees will be made only for cancellations received within the first 48 hours of the booking being made. Notice of cancellation must be received in writing by emailing the bookings team at SBK Healthcare. Should you need to cancel your registration after this date, the registration fee remains payable in its entirety although a substitution will be accepted and conference documentation will be provided. Substitution attendees for delegates unable to attend after registering are acceptable at any time.
 
Conference changes
It may be necessary for reasons beyond the control of the conference organisers to alter the content, speakers or the timing of the programme. We will endeavour to keep you abreast of such changes but any unavoidable change to the format will not constitute a reason to refund the fee. Should the event be postponed, we will endeavour to reschedule the event. If, for reasons beyond the control of the conference organiser, the event is cancelled, a full refund will be made. We do not accept any liability for any incurred costs resulting from a postponement or cancellation.
 
Certificate of attendance
A certificate for Continuing Professional Development will be given to every attendee, as a record of continuing professional training and development.
 
Privacy notices
To view the details on how your data is being collected and used, please view our Privacy policy.


Why sponsor?

Our role at SBK Healthcare is to bring industry together with healthcare professionals so that you can educate and inform your audience. These trail-blazing diabetes delivery forums offering dedicated presentation, Q&A, networking and discussion time, each sponsor will be full immersed into the event and able to effectively engage with your NHS audience.

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‘Always a pleasure to attend an SBK event! Great staff, great organisation and always well attended by industry and HCPs’.
- Air Liquide, Diabetes Developments National Networking Forum, Belfast
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'Brilliant event that gives clinicians and industry the opportunity to discuss current ‘hot topics’ together, collaboratively.'
- Menarini, Diabetes Developments National Networking Forum, Birmingham
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'Given a great opportunity to reach out to people who we would not normally have access to.'
- Lilly, Diabetes Developments National Networking Forum, Birmingham

Your event, managed by us

SBK Healthcare also provides in-house forums. Working closely with you as the client we can research, produce, market and deliver the conference or online forum that best suits the audience and meets your goals.

Reach out today

If you would like more information on our sponsorship options an in-house forum or if you wish to discuss your needs and what solutions may be appropriate for your business, please contact:

Vanessa Jarman
Telephone: 01732 897788
Email: vanessa.jarman@sbk-healthcare.co.uk