Could group starts help your service support more HCL patients?
As demand for hybrid closed loop continues to grow, diabetes services are looking for ways to support more patients without increasing their workforce. Group-based training offers one way to increase capacity, but how does it work in practice, and which patients benefit most?
Free for NHS professionals
- Places are free for NHS healthcare professionals, and the webinar will be available to watch on-demand after the live session to everyone who registers
- Register by using the 'Book Place' button above
- Don’t forget to check your junk folder if you don’t receive your registration email
Key learning outcomes
Increasing HCL capacity through group-based patient training
With more adults becoming eligible for hybrid closed loop, diabetes teams need to consider how to deliver patient education and support within existing resources. Drawing on experience of delivering group starts, Dr Christopher Philbey will explore how this approach can help services manage demand while recognising that some patients continue to need individual support. Key learning points:
- Understand how group starts can help increase HCL capacity and manage growing patient demand
- Explore the benefits and challenges of delivering group-based HCL training
- Learn how working with industry can provide additional training resources and support service expansion
- Consider which patients may benefit from group starts and when individual training remains important
- Identify lessons for introducing or expanding group-based HCL training within your own service
Learning from experience
How one team's approach to group training can inform your HCL service
This webinar will examine the practical experience of delivering patient training in groups and how this can contribute to more sustainable service delivery. During this webinar, you will have the opportunity to:
- Hear directly from Dr Christopher Philbey about his experience of delivering HCL group starts
- Explore how collaboration with Insulet has supported the expansion of group-based training
- Understand what has worked, the challenges encountered and the lessons learnt
- Consider how group training could fit alongside individual education within your existing HCL pathway
- Ask questions about the experience shared and its relevance to your service
- Access the recording on-demand if you are unable to attend live
Further training
Take the next step: developing sustainable adult HCL services
Build on the learning from this webinar by joining NHS colleagues at our dedicated face-to-face conferences exploring how to increase HCL capacity, redesign pathways and widen access.
Building Sustainable Adult Hybrid Closed Loop Services
Practical approaches to increasing capacity, widening access and managing growing demand
Thursday 11 February 2027 | Bristol | NHS Free
Tuesday 23 March 2027 | Birmingham | NHS Free
This one-day conference will take place in both Bristol and Birmingham, bringing together diabetes professionals to learn from practical NHS case studies, take part in interactive discussions and discover how services are redesigning HCL pathways, increasing capacity without additional staff, using data to target follow-up and improving access for underserved adults.
These face-to-face forums will give you dedicated time to meet other HCL teams, benchmark your service, discuss challenges and share solutions that could help improve your own service delivery.
With special thanks to Insulet
SBK Healthcare would like to thank Insulet for sponsoring this educational conference.
| 13:00 |
Introduction and instructions
Nicola Rainford, Professional Education Manager (UK), Insulet Corporation
|
| 1:05 |
Increasing Hybrid Closed Loop Capacity through Group Starts
Dr Christopher Philbey, Consultant in Diabetes and Endocrinology at Harrogate and District NHS Foundation Trust
|
| 1:40 |
Questions and answers
An opportunity to ask Dr Christopher Philbey your questions about delivering group starts, the challenges encountered and the potential for introducing or expanding group training within your own service. |
| 2:00 |
Close of webinar
|
Meet your webinar leader
Sharing experience of group-based HCL training and industry collaboration
Dr Christopher Philbey will share his experience of delivering group starts for adults using hybrid closed loop, including what has worked, the challenges encountered and how working with industry has supported the expansion of training. The webinar will be chaired by Nic Rainford from Insulet.
Dr Christopher Philbey
Consultant in Diabetes and Endocrinology
Harrogate and District NHS Foundation Trust
Nicola Rainford
Professional Education Manager (UK)
Insulet
Free attendance
- This online webinar is free for NHS healthcare professionals.
- Click the green 'Book Place' button to register your place via Zoom.
- There may be a short delay before you receive your registration confirmation, as all registrations are approved manually.
- If you do not receive your registration email, please check your junk or spam folder.
- The webinar will be recorded and available to watch on-demand following the live session.
Continue your education journey
Building Sustainable Adult Hybrid Closed Loop Services
Practical approaches to increasing capacity, widening access and managing growing demand
Thursday 11 February 2027 | Bristol | NHS Free
Tuesday 23 March 2027 | Birmingham | NHS Free
Explore practical NHS case studies on pathway redesign, workforce capacity, data-led follow-up and equitable access. Meet other HCL teams, benchmark your service and share solutions for delivering sustainable adult HCL services.
How this webinar will work
Once you have registered via Zoom, please ensure you add the webinar date and time to your diary.
The webinar can be viewed live, and you will have the opportunity to submit comments via the chat box and questions through the Q&A function. If you are unable to attend the live session, a recording will be sent to you after the webinar has taken place to watch at your convenience.
SBK Healthcare will send a reminder email before the webinar, and the joining link will be re-sent one hour before the session begins. If you do not receive this email, please check your junk or spam folder first. If you still cannot locate it, please contact the SBK bookings team at bookings@sbk-healthcare.co.uk.
CPD Certification
All attendees who join the live webinar will receive a certificate for 1 hour of Continuing Professional Development (CPD), together with access to the webinar recording.
Who should attend?
For NHS diabetes professionals involved in delivering and expanding adult HCL services
This free webinar is designed for healthcare professionals involved in hybrid closed loop implementation, patient training and ongoing support, particularly those looking for ways to increase capacity and manage growing demand within existing resources.
Whether your service already offers group starts or is considering introducing them, this webinar will provide an opportunity to learn from another team's experience.
All NHS professionals are welcome, but the session will be particularly relevant for:
- Diabetes Specialist Nurses
- Lead Diabetes Specialist Nurses
- Insulin Pump and Diabetes Technology Leads
- Diabetes Consultants and Specialist Physicians
- Diabetes Dietitians
- Diabetes Clinical and Service Leads
- Healthcare professionals involved in HCL education and training
Why attend?
Learn how group training could help your service support more HCL patients
As more adults become eligible for hybrid closed loop, finding the time and resources to deliver patient training is an increasing challenge for diabetes teams. Hearing how another service has introduced and expanded group starts can provide useful insight into alternative approaches to education and capacity.
This webinar offers the opportunity to learn from practical experience, including the role of industry collaboration, rather than simply reviewing the potential benefits of group training. Leave with ideas to discuss within your own team and a clearer understanding of how group starts might contribute to a more sustainable HCL service.
Further learning
Continue the conversation at Building Sustainable Adult Hybrid Closed Loop Services on Thursday 11 February 2027 in Bristol and Tuesday 23 March 2027 in Birmingham. You can explore wider service challenges in greater depth, share experiences with other NHS teams and discover how different services are increasing capacity, improving pathways and widening access.
Thursday 11 February 2027 | Bristol | NHS Free
Tuesday 23 March 2027 | Birmingham | NHS Free
Thank you to Insulet
Insulet Corporation is an innovative medical device company dedicated to simplifying life for people with diabetes. The Omnipod 5® Automated Insulin Delivery System is an alternative to traditional insulin delivery. With its simple, tubeless and waterproof* design, the Pod provides up to 3 days of continuous insulin delivery.
*The Pod has a waterproof IP28 rating for up to 7.6 m for 60 min