Step confidently into leadership with the practical skills to support your team, shape your management style and drive forward positive change
Designed for aspiring NHS team leaders and managers, this interactive course will equip you with management skills that will enable you to take the lead with confidence and clarity. Gain new tools to develop your leadership style, learn how to tackle team challenges and take meaningful, progressive steps to enhance productivity and improve outcomes in your service.
Early Bird: £249+VAT for one NHS or Public Sector place when booked before 25th July 2025!
Develop the skills to lead people with confidence, clarity and compassion
Whether you are new to a leadership role or looking to redefine your approach, this practical training will equip you with proven strategies to enhance your communication skills, understand what motivates your team, and develop a leadership style that ensures positive productivity. Book now to learn how to:
- Reframe your conversations and management approaches to boost productivity
- Refine your communication skills to ensure that you are developing a psychologically safe team
- Reflect on your current leadership strategies and understand what works well
- Understand how others’ perceptions will impact your management style
- Develop the skills to enter and manage an existing team
- Establish healthy team habits and prevent dysfunctional team dynamics
- Benefit from expert advice from a leading trainer who will support you with sensitivity and care
New to leadership? Start strong with skills to last a career
Through a blend of informative content, self-reflection and peer discussion, you will explore how to better understand yourself and others, develop your leadership style, and create high-performing, psychologically safe teams. Take away practical strategies through:
- Insightful, skills-based presentations: learn new communication skills, leadership styles and what makes an effective team dynamic
- Self-assessment and reflection: understand your leadership preferences and how to adapt your approach to meet team needs
- Real-world scenarios: explore what works in building strong teams, tackling toxicity and improving culture through real-life case studies and shared experiences
- Interactive breakout discussions: share experiences and learn from your peers to build confidence, explore new ideas and identify with others who are growing in their role
This course is available for in-house training
Available as a bespoke workshop to teams of 30+ people. Please do contact us if you would like this course delivered exclusively to your team, with the content developed to drill into the specific needs of your service. Please email Sarah Kemm or call 01732 897788 for further details.
| 9:30 |
Join, tech support and opportunity to network in your meeting room
|
| 10:00 |
Introduction, instructions and leader’s opening remarks
Laura Willcocks, Assistant Director Integration Education and Innovation, University Hospitals of Leicester NHS Trust
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| How to connect and communicate | |
| 10:10 |
Understanding yourself and understanding others: how we communicate and our perceptions
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| 11:00 |
Questions and answers with Laura Willcocks
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| 11:10 |
Interactive discussion with feedback: How does your outlook impact your communication?
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| 11:30 |
Screen break
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| Discovering your leadership approach | |
| 11:40 |
Introduction to different leadership styles and self-assessment practice
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| 12:30 |
Questions and answers with Laura Willcocks
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| 12:40 |
Interactive discussion: Adopting new leadership styles
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| 1:00 |
Lunch break
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| Building better teams | |
| 1:30 |
Ensuring effective leadership and managing high performing teams
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| 2:10 |
Questions and answers with Laura Willcocks
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| 2:20 |
Interactive discussion: Tackling dysfunctional team dynamics
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| 2:30 |
Screen break
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| Why culture and psychological safety matters | |
| 2:40 |
Exploring organisational culture: Why is working culture and safety so vital?
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| 3:30 |
Questions and answers with Laura Willcocks
|
| 3:40 |
Close of course
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Bringing a wealth of expertise and knowledge
Delivered by Laura Wilcocks, a seasoned NHS leader, you will be equipped with practical tools to start you on your leadership journey, refine your communication skills and give you actionable guidance to build a healthy team.
Laura Willcocks
Assistant Director Integration Education and Innovation
University Hospitals of Leicester NHS Trust
Pricing Structure
- Early Bird: £249+VAT for one NHS or Public Sector place when booked before 25th July 2025
- £399+VAT for one NHS or Public Sector place when booked after 25th July 2025
Interested in more than one event?
You can benefit from NHS group discounts when booking across two or more courses. This can be for a single person, or for a group booking. Click here to get in touch via email.
Associations and networks
If you belong to an alliance, association or network please email Nichola Cadwallader to see how we can work together on a mutually beneficial basis.
This course is available for in-house training
Available as a bespoke course to teams of 30+ people. Please do contact us if you would like this training delivered exclusively to your team, with the content developed to drill into the specific needs of your service. Please email Sarah Kemm or call 01732 897788 for further details.
Commercial companies are also invited to sponsor this day. Please email Sarah Kemm for further details.
You can reserve a no-obligation place whilst you apply for funding
If your funding has not yet been secured or you would like to hold your place with no obligation whilst waiting for your study leave to be approved, you can reserve your place with us. Please email the reservations team at SBK Healthcare with your details:
- Booking contact: name, job title, department, email and telephone number
- Event(s) to reserve for: title and date
- Delegate details (for each delegate): name, job title, department, email and telephone number
- Organisation details: name and address
Alternatively you can make a confirmed booking by emailing the above information to the bookings team
Once you have booked your place, SBK Healthcare will correspond with you using the email address you provided at the time of booking. Within one week of the online conference taking place, you will be sent final details of the course including a full agenda, programme timings and your Zoom joining instructions. This email will include a joining link that can be used to access the conference.
If you have not received your email two days before your event, do check your junk folder then contact SBK Healthcare on 01732 897788.
Practice sessions are available and you will be sent an invitation to join one of our delegate practice sessions. These are optional but great if you are unsure of whether your camera and microphone will work on Zoom. We hold several one hour practice sessions across the week when a member of SBK Healthcare staff will be waiting in Zoom to assist you. Please do pop in, say hello and make sure you are all set for the day.
On the day, when registration starts, you will be able to join the conference by initially entering a waiting room when there may be a short wait. In groups of between 6-10 people, you will be admitted into the main conference room to be greeted by a member of SBK staff. In the same group you will be taken into a breakout room and asked to turn on your video and microphone. A member of the SBK team will get your group started with some orientation tasks and ‘ice breaker’ topics, before leaving you to network.
When you are automatically brought back into the conference room for the start of the conference, you will be asked to turn off your camera and microphone so that the chair can start the forum. During each presentation you will be able to ask questions in the chat box function. The forum will include screen breaks, as well as topic themed interactive sessions which will take place in the breakout rooms.
Click here to view the specially created a 5-minute video that will walk you through how to get the most out of attending your SBK Healthcare interactive online forum.
Certification of attendance
A certificate for Continuing Professional Development will be given to every fully registered participant who completes the course, as a record of your continuing professional training and development.
Registration fees
You will be sent an instant payment option or invoice on registration. Your payment is required in advance. If your fee has not been received prior to the event, and you are not able to provide a PO or proof of payment, you will be asked to make a credit or debit card payment on the day.
Modify registration
To let us know if your details are not correct when you have already registered, please email the bookings team.
Cancellations and substitutions
A full refund of fees will be made only for cancellations received within the first 48 hours of the booking being made. Notice of cancellation must be received in writing by emailing the bookings team at SBK Healthcare. Should you need to cancel your registration after this date, the registration fee remains payable in its entirety although a substitution will be accepted and conference documentation will be provided. Substitution attendees for delegates unable to attend after registering are acceptable at any time.
Event changes
It may be necessary for reasons beyond the control of the conference organisers to alter the content, speakers or the timing of the programme. We will endeavour to keep you abreast of such changes but any unavoidable change to the format will not constitute a reason to refund the fee. Should the event be postponed, we will endeavour to reschedule the event. If, for reasons beyond the control of the conference organiser, the event is cancelled, a full refund will be made. We do not accept any liability for any incurred costs resulting from a postponement or cancellation.
Privacy notice
To view the details on how your data is being collected and used, please view our Privacy policy
Expected attendees
Created to enable NHS professionals to step back, improve your understanding and hone your finer skills, this training is open to any emerging NHS leader or manager. Join a cohort of NHS colleagues that have benefitted from SBK Healthcare’s professional development courses:
- Service Managers and Operational Leads
- Team Leaders and Team Managers
- Specialist Nurses, Matrons and Midwives
- Consultants and Clinical Leads
- Therapist Leads and Senior PWPs
If you have a team that is 30 people or more, you can have a bespoke course delivered online to your team alone. Please contact Sarah Kemm or telephone 01732 897788.
Past attendee feedback
Over the last few years, our NHS professional development courses have evolved to engage with your challenges and support your progress. Hear how other attendees have benefitted from shared experiences and guided presentations:
View further comments on SBK Healthcare events on Trust Pilot.
Why sponsor?
Our role at SBK Healthcare is to bring industry together with healthcare professionals so that you can educate and inform your audience. These trail-blazing webinars, conferences and courses offer dedicated presentation, Q&A, networking and discussion time, each sponsor will be fully immersed into the event and able to effectively engage with your NHS audience.
Interested in having your own event, managed by us?
SBK Healthcare also provides in-house forums. Working closely with you as the client we can research, produce, market and deliver the conference or online forum that best suits the audience and meets your goals.
Reach out today
If you would like more information on our sponsorship options, in-house forums or if you wish to discuss your needs and what solutions may be appropriate for your business, please contact:
Sarah Kemm
Contact: 01732 897788
Email: sarah.kemm@sbk-healthcare.co.uk